Stop losing sweeps to voicemail. Lock in the recurring revenue.
Hero AI is the back office for your sweep business: it answers after-hours smoke and draught calls, books and quotes, keeps every flue on its NFPA-211 cadence, dispatches and routes crews, invoices, and tracks level 1/2/3 inspections, creosote staging, and CSIA certifications.
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Today's sweeps
4 jobs · Maplewood routeThe Whitfields
Annual sweep + level 1 · Marco D.
R. Alvarez
Level 2 camera inspection · Marco D.
Donnelly
Smoking fireplace — triage · Priya S.
Kim residence
Gas insert sweep · Priya S.
Hero AI batched the route
12 recurring flues came due before heating season — grouped into Maplewood to cut drive time.
What's costing Chimney & Fireplace shops
Recurring revenue locked in
Annual sweeps and inspections slip — and so does the recurring revenue
Right scope, every job
Level 2 camera inspections get billed as a basic sweep
Fewer callbacks
Stage-3 creosote and cap/damper upsells get missed
The compliance and the paperwork are different in Chimney & Fireplace — the back office isn't. Hero AI runs all of it for you.
42%
more after-hours jobs booked
Meet your Chimney & Fireplace back office
Every role a Chimney & Fireplace shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how Chimney & Fireplace work actually runs.
Estimate
R. Alvarez · 8 Maple Ct
Chimney service
Good
Standard sweep + level 1 visual inspection
Better
RecommendedSweep + level 2 camera inspection, creosote report
Best
Sweep + level 2 + new stainless cap & damper
Hero AI scoped a level 2 — the flue showed stage-2 creosote last visit.
Win more Chimney & Fireplace work
- AI Concierge answers the after-hours "my fireplace is smoking" call, triages for possible chimney-fire or CO risk, and books the right inspection 24/7
- Asks the appliance type up front — masonry fireplace, wood stove, gas insert, or pellet stove — so the visit is scoped correctly before it's booked
- AI Sales builds a Good/Better/Best estimate around the appliance: basic sweep, level-2 camera inspection, or sweep plus cap and liner work
- Quotes the right scope so a level-2 camera inspection never gets billed as a basic sweep
Today's sweeps
4 jobs · Maplewood routeHero AI batched the route
12 recurring flues came due before heating season — grouped into Maplewood to cut drive time.
Run the day without the chaos
- AI Dispatch matches a CSIA-certified sweep to level-2 and level-3 inspections and batches recurring sweeps by neighbourhood to cut drive time
- Holds emergency slots for smoke/draft/CO complaints so urgent calls don't wait behind routine sweeps
- AI Field records the level 1/2/3 inspection on site with creosote staging (stage 1-3) and a deficiency list (code, description, severity)
- Flags a stage-3 glaze or a cracked liner as a fire hazard and marks the flue unsafe — advise the customer to stop using the appliance until repaired
Collected this month
£1,420
£695
Recent invoices
The Whitfields
INV-2041
Kim residence
INV-2042
Donnelly
INV-2043
R. Alvarez
INV-2044
Get paid the day the job's done
- AI Finance turns the completed sweep and any cap/damper/liner upsell from the inspection findings into an invoice on the spot
- Tracks what's collected against what's still outstanding across the day's sweeps
- Sends the invoice with the inspection record attached so the level and creosote stage are on the customer's paper trail
Follow-up · The Whitfields · 14 Birchwood Ln
Annual sweep + level 1 inspection
Completed today · 8:00a
5-star review earned
"On time, tidy, and explained everything."
Next sweep auto-scheduled
1 Sep 2026 · NFPA-211 annual cadence
Turn every job into the next one
- AI Care puts every flue on its NFPA-211 cadence and auto-schedules the annual sweep before heating season so the recurring revenue books itself
- Surfaces cap, damper, and liner upsells flagged during the last inspection when it's time to rebook
- Asks the happy customer for a review after the sweep is done and the hearth is back in service
Built for Chimney & Fireplace
The Chimney & Fireplace depth the others skip
Beyond the shared core, every Chimney & Fireplace job gets these compliance and trade workflows out of the box.
Field
The Whitfields · 14 Birchwood Ln
Living-room fireplace
Flue & Appliance Records
A record per chimney: masonry or prefab fireplace, wood stove, gas insert, pellet stove, furnace flue, or water-heater flue
Field
R. Alvarez · 8 Maple Ct
Level 2 inspection
NFPA-211 Inspections & Creosote
Level 1, 2, or 3 inspection records so the right scope is the default, not a basic-sweep guess
Pipeline
Recurring sweeps · Maplewood route
Pre-season sweep batch
Recurring Sweep Cadence
Every flue on an annual NFPA-211 sweep schedule so the next sweep is never missed
CSIA Certifications
- Track CSIA sweep certifications per technician with issuing authority and number
- Issue and expiration dates on file, with certs expiring within 60 days flagged
- Dispatch can match a certified sweep to level-2 and level-3 inspections
Safety Triage & Emergency Dispatch
- After-hours smoke, odour, and draught complaints triaged for chimney-fire or CO risk
- Emergency slots held so urgent safety calls don't wait behind routine sweeps
- Unsafe flue and stage-3 glaze findings surface a stop-use advisory to the customer
From smoking-fireplace call to swept and rebooked
Watch Hero AI triage a safety call, record the level-2 inspection with creosote staging, and put the flue on its NFPA-211 cadence.
Built for Chimney & Fireplace, priced for a small shop
The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.
Chimney & Fireplace software questions, answered
Is there a mobile app for Chimney & Fireplace pros?+
Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.
Can Hero AI really answer my calls and book jobs?+
Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.
Does Hero365 handle Chimney & Fireplace-specific compliance and paperwork?+
That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the Chimney & Fireplace workflows and compliance the generic tools skip, so your records are ready the moment you need them.
How does Hero365 help me get paid faster?+
Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.
Do I have to move everything over at once?+
No. Import your customers and start with what hurts most — most Chimney & Fireplace shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.
How is this different from ServiceTitan or Housecall Pro?+
Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.
One day · one job
See a Chimney & Fireplace day run itself.
Watch Hero AI answer the emergency call, price the job, and collect — for a chimney & fireplace shop, start to finish.
Run your Chimney & Fireplace business from your phone.
Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.
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