The fryer's down at 9pm. We've already booked it.
Hero AI is the back office for commercial kitchen techs — answering after-hours "kitchen's down" calls, dispatching the right tech with the unit on file, quoting, invoicing, and billing your recurring PM and NFPA-96 hood-cleaning contracts on cadence.
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Today
4 jobs · 1 kitchen-downHarbor Grill
Walk-in cooler DOWN · Luis M.
Metro Diner
Quarterly hood cleaning · Dana P.
Sunrise Cafe
Fryer PM visit · Luis M.
Oak St. Bistro
Ice machine no-make · Dana P.
Hero AI prioritised Harbor Grill
Walk-in marked DOWN — food-safety risk moved to first slot.
What's costing Commercial Kitchen shops
Less food loss
A walk-in or line cooler goes down and the whole kitchen stops
Recurring revenue locked in
Preventative-maintenance and hood-cleaning revenue lives in a spreadsheet
Faster repairs
No record of what equipment is on-site for a service call
The compliance and the paperwork are different in Commercial Kitchen — the back office isn't. Hero AI runs all of it for you.
42%
More after-hours jobs booked
Meet your Commercial Kitchen back office
Every role a Commercial Kitchen shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how Commercial Kitchen work actually runs.
Estimate
Sunrise Cafe · Fryer service
Fryer repair + PM contract
Good
Diagnose & repair fryer, replace thermostat
Better
RecommendedRepair + quarterly preventive-maintenance contract
Best
Repair + full-service PM + NFPA-96 hood cleaning
Hero AI added a recurring PM contract so a one-off repair becomes monthly revenue.
Win more Commercial Kitchen work
- AI Concierge triages the after-hours "the fryer is out" or "walk-in is down" call 24/7 and books same-day — kitchen-down is urgent
- Asks unit type, brand, and fuel up front so the ute rolls with the right parts
- AI Sales quotes the repair or replacement and offers a recurring PM or NFPA-96 hood-cleaning contract as a Good/Better/Best add-on
- Flags an ageing unit for a proactive replacement quote instead of another patch
Today
4 jobs · 1 kitchen-downHarbor Grill
Walk-in cooler DOWN · Luis M.
Metro Diner
Quarterly hood cleaning · Dana P.
Sunrise Cafe
Fryer PM visit · Luis M.
Oak St. Bistro
Ice machine no-make · Dana P.
Hero AI prioritised Harbor Grill
Walk-in marked DOWN — food-safety risk moved to first slot.
Run the day without the chaos
- AI Dispatch matches techs to gas, refrigeration, and hood work and holds emergency slots for kitchen-down faults
- AI Field records each unit — range, fryer, walk-in, ice machine, exhaust hood — with manufacturer, model, serial, fuel type, and NSF rating
- Marks a commercial walk-in or freezer DOWN and flags it as a food-safety / health-code risk to prioritise
- Logs service so the next PM visit and the full unit history stay current
Collected this month
A$8,420
A$2,160
Recent invoices
Metro Diner Group
INV-2041
Harbor Grill
INV-2044
Oak St. Bistro
INV-2039
Sunrise Cafe
INV-2045
Get paid the day the job's done
- AI Finance bills recurring PM and hood-cleaning contracts on their cadence — monthly fee, next service date
- Surfaces contracts due to renew or lapse before month end so MRR doesn't slip
- Tracks what's collected versus outstanding across repair invoices and contract billing
Follow-up · Metro Diner Group
NFPA-96 hood cleaning (quarterly)
Completed Jun 14
5.0 review earned
"On time, hood spotless, certificate emailed same day."
Next service booked Sep 14
Quarterly hood-cleaning contract on cadence
Turn every job into the next one
- AI Care keeps every PM and NFPA-96 hood-cleaning contract on schedule so revenue recurs
- Flags units nearing end-of-life for proactive replacement quotes
- Flags hood / NSF / gas certifications expiring within 60 days before they void an inspection
- Rebooks the next scheduled service and earns the review after a completed job
Built for Commercial Kitchen
The Commercial Kitchen depth the others skip
Beyond the shared core, every Commercial Kitchen job gets these compliance and trade workflows out of the box.
Field
Harbor Grill · Main Line
Walk-in Cooler
Per-unit equipment records
Track every unit: range, oven, refrigerator, freezer, walk-in, dishwasher, ice machine, fryer, griddle, exhaust hood
Money
Metro Diner Group
NFPA-96 Hood Cleaning
Recurring PM & hood-cleaning contracts
Preventive-maintenance, hood-cleaning, refrigeration PM, or full-service contracts
Field
Tech · Luis M.
Hood-Cleaning Certification
Hood / NSF / gas certifications
Track certifications by issuing authority (NSF, state, training body) and number
Kitchen-down emergency dispatch
- A walk-in or fryer marked DOWN surfaces as urgent — food loss and health-code risk
- Matches certified techs to gas, refrigeration, and hood work
- Holds emergency slots for kitchen-down and hood/fire-suppression faults
See Hero AI run a commercial kitchen shop
From a kitchen-down call to a unit record, a PM contract, and a billed invoice.
Built for Commercial Kitchen, priced for a small shop
The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.
Commercial Kitchen software questions, answered
Is there a mobile app for Commercial Kitchen pros?+
Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.
Can Hero AI really answer my calls and book jobs?+
Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.
Does Hero365 handle Commercial Kitchen-specific compliance and paperwork?+
That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the Commercial Kitchen workflows and compliance the generic tools skip, so your records are ready the moment you need them.
How does Hero365 help me get paid faster?+
Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.
Do I have to move everything over at once?+
No. Import your customers and start with what hurts most — most Commercial Kitchen shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.
How is this different from ServiceTitan or Housecall Pro?+
Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.
One day · one job
See a Commercial Kitchen day run itself.
Watch Hero AI answer the emergency call, price the job, and collect — for a commercial kitchen shop, start to finish.
Run your Commercial Kitchen business from your phone.
Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.
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