What's costing General Contracting shops
Every phase on track
Multi-phase projects sprawl across spreadsheets and texts
Zero unbilled changes
Variation orders get lost and never make it onto the invoice
Fewer delays
Coordinating subbies and inspections is a daily scramble
The compliance and the paperwork are different in General Contracting — the back office isn't. Hero AI runs all of it for you.

Zero
unbilled variations
Meet your General Contracting back office
Every role a General Contracting shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how General Contracting work actually runs.

Estimate
Dana Smith · Kitchen Renovation
Kitchen renovation — 3 options
Good
Cabinet refresh, new benchtops, paint
Better
RecommendedFull cabinets, quartz, tile floor, lighting
Best
Layout change, island, bespoke joinery, permits
Hero AI drafted all three tiers from the walkthrough notes. Most homeowners pick Better.
Win more General Contracting work
- The AI Concierge answers the call when a homeowner phones about a kitchen renovation or extension, captures the scope, and books the walkthrough
- Hero AI drafts a tiered renovation proposal (Good / Better / Best) so you can hand the customer real options on the spot
- Sets the contract value and project type so the job is ready to break into phases the moment it's signed

Today on site
3 active phases across 2 projectsSmith Residence
Framing — kitchen renovation · Crew A
City of Austin
Framing inspection · Inspector
Garcia Extension
Rough-in plumbing (sub) · Rapid Plumbing Co.
Timber drop
Finish package — Garcia · BuildSupply
Hero AI flagged a delivery risk
The Garcia plasterboard delivery lands 2 days after the finish phase starts — want me to pull it forward?
Run the day without the chaos
- Breaks the job into phases — strip-out, framing, rough-in, mechanical, finish, inspection — and tracks each one to completion
- Coordinates subcontractors as vendors you pay, with trade and contact on file for every crew
- Tracks building, electrical, and plumbing permits through applied → issued → inspection → passed, by jurisdiction
- Schedules material deliveries against phase dates and flags any drop landing after its phase starts as a schedule risk

Collected this month
A$184,300
A$57,800
Recent invoices
Smith Residence
DRAW-03
Garcia Extension
DRAW-02
Reyes Basement
CO-01
Tanaka Deck
INV-1190
Get paid the day the job's done
- Opens variations with a customer e-sign request so added scope gets signed off before it's built — and billed
- Logs lien waivers (conditional / unconditional, progress / final) so you collect sub waivers before releasing funds
- Tracks what's collected versus outstanding across progress claims so no signed variation ever goes unbilled

Follow-up · The Reyes Family
Finished basement build-out
Completed 18 Jun
5-star review earned
"On time, on budget, every variation in writing."
Bathroom renovation quoted
Walkthrough booked for next week
Turn every job into the next one
- Closes out the project, requests a review from the happy homeowner, and keeps the relationship warm
- Surfaces the next opportunity — a bathroom, a deck, a finished basement — from a customer who already trusts your crew
- Keeps every past project on file so a repeat call starts with full history, not a blank slate
Built for General Contracting
The General Contracting depth the others skip
Beyond the shared core, every General Contracting job gets these compliance and trade workflows out of the box.
Project
Smith Residence · Kitchen Renovation
Smith kitchen renovation
Multi-phase projects
Break any job into phases: strip-out, framing, rough-in, mechanical, finish, inspection, clean-up, or custom
Variation
Smith Residence
Add recessed lighting — 8 downlights
Variations with e-sign
Open a variation with a customer e-sign request — confirm the signer before it sends
Permit
City of Austin
Building permit
Permit tracking
Track building, electrical, plumbing, mechanical, and demolition permits by jurisdiction
Subcontractor coordination
- Add subs as vendors you pay — name, trade, and point of contact on file
- Subs flow into expenses and 1099 automatically (UK: CIS instead)
- "Add a subcontractor," "who are our subs" — Hero AI keeps the bench organised
Lien waivers
- Log conditional and unconditional waivers, progress and final
- Tie a waiver to the subcontractor and the payment it covers
- Collect sub waivers before you release funds — Hero AI keeps the set complete
Material delivery scheduling
- Schedule deliveries against the phase they feed, with supplier and lead time
- A delivery landing after its phase starts is surfaced as a schedule risk
- "Schedule the timber delivery," "what's being delivered" — tracked end to end
Run the whole build from your phone
Phases, variations, permits, subs, and progress claims — Hero AI keeps the project on track

Built for General Contracting, priced for a small shop
The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.
General Contracting software questions, answered
Is there a mobile app for General Contracting pros?+
Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.
Can Hero AI really answer my calls and book jobs?+
Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.
Does Hero365 handle General Contracting-specific compliance and paperwork?+
That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the General Contracting workflows and compliance the generic tools skip, so your records are ready the moment you need them.
How does Hero365 help me get paid faster?+
Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.
Do I have to move everything over at once?+
No. Import your customers and start with what hurts most — most General Contracting shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.
How is this different from ServiceTitan or Housecall Pro?+
Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.
One day · one job
See a General Contracting day run itself.
Watch Hero AI answer the emergency call, price the job, and collect — for a general contracting shop, start to finish.
