Hero365 original research
73.2% of contractors can only be reached by phone
We audited 954 US contractor websites across 186 cities. Nearly three quarters give a customer no way in except calling during business hours — and four in five cannot be booked online at all. That is the funnel an AI receptionist is answering.
73.2%
reachable only by phone
n = 953
78.9%
cannot be booked online
n = 954
186
cities audited
n = 954
It books the job, not a callback
A traditional answering service writes down a name and number. The AI Concierge knows your services, your prices, and your calendar, so the call ends with an appointment instead of a task on your list.
Priced per business, not per minute
Answering services bill by the minute or the call, so a busy week costs more. This is one flat price with your whole back office attached — scheduling, invoicing, and follow-up included.
It knows your business, not a script
It answers from your price book, your service area, and your hours. When it does not know something it says so and takes a message, rather than inventing an answer.
What it takes off your plate
Calls go to voicemail while you are under a sink
Every call and text is answered on the first ring, day or night, without you stopping work.
The answering service just takes messages
Quotes come from your price book and the booking lands on your calendar — the customer is served, not queued.
After-hours calls become tomorrow’s competitor
Nights and weekends are answered the same way, so the emergency call does not go to whoever picks up next.
You never know what was said
Every call is recorded, transcribed, and summarized, with the booking and the quote attached.
Everything included
One price. The whole back office.
From $24.99/mo, per business — never per user. No modules to unlock, no add-on quote calls.
AI & Automation
- AI Voice Agent
- AI Estimates
- Autopilot Outreach
- Act Now Intelligence
- AI Scheduler
- AI Call History
Platform Core
- Smart Scheduling
- CRM & Contacts
- Invoicing & Payments
- Estimates & Proposals
- Job Management
- Business Analytics
Operations
- Route Optimization
- Inventory Management
- Equipment Tracking
- Maintenance Agreements
Comparing options? Good.
Honest side-by-sides with the tools you’re probably evaluating.
Questions contractors ask us
How is this different from a virtual receptionist or answering service?
An answering service takes a message and hands it back to you. The AI Concierge is connected to your price book, service area, and calendar, so it can answer the question, quote the work, and book the visit itself. It is also a flat monthly price rather than per minute or per call.
Will callers know it is AI?
It introduces itself as your business’s assistant and does not pretend to be a person. It answers in the caller’s language, and hands off to you when the call needs a human.
What happens if it does not know the answer?
It says so and takes a message rather than guessing, then flags the call for you. It answers from your own business knowledge — it does not invent prices or promises.
Do I need a new phone number?
No. You can forward your existing number, or use a new one we provision. Both work the same way.
Free marketing audit
Not sure what you need? See where you stand first.
Run the free Business Scorecard: we score your reviews against the businesses around you, check your Google presence, and tell you whether your web presence can actually book a job. Sixty seconds, no signup — just your business name.
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Ready to stop doing everything
yourself?
Your whole back office, in your pocket. Start with the AI Concierge for $24.99/mo — add the rest of the team as you grow.
7-day free trial · no contract · no per-user fees