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For Locksmith pros

That 2am lockout? Answered, not lost.

Hero AI is your locksmith back office — answering and dispatching after-hours lockouts 24/7, quoting rekey-vs-replace, routing the on-call tech, invoicing with the trip fee on its own line, and keeping access-system records and license renewals on file.

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A locksmith kneeling at a residential front door with a pick set, rekeying a Schlage deadbolt, work van at the curb in early evening light

Today

4 jobs · 1 emergency
8:30a

Marisol Vega

Rekey 3 doors (keyed alike) · Ray T.

On the way
10:15a

Oakridge Dental

Replace worn mortise lock · Ray T.

Scheduled
1:00p

Citywide Office Park

Smart lock install · 2 entries · Dana K.

Scheduled
Now

Devin Park

Vehicle lockout · Westgate lot · On-call: Ray T.

Emergency

Hero AI booked the 11:42pm lockout

Voice agent triaged it, confirmed no one locked inside, and routed Ray by proximity — 14 min ETA.

iOS & Android — built for the field
Built for 19 trades
7-day free trial · set up in minutes

What's costing Locksmith shops

42% more jobs booked

After-hours lockout calls go to voicemail — and to a competitor

Every lock on file

Lock and rekey history lives in the tech's head

Captured every time

Emergency trip fees get folded into labor and lost

The compliance and the paperwork are different in Locksmith — the back office isn't. Hero AI runs all of it for you.

A locksmith rekeying a commercial mortise lock at a glass office door, pinning kit and key blanks laid out on a work mat

42%

more jobs booked with 24/7 AI dispatch

Meet your Locksmith back office

Every role a Locksmith shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how Locksmith work actually runs.

Portrait, subject upper-left: a locksmith at a residential front door kneeling with a pick set and a Schlage deadbolt in hand, work van behind on the curb at dusk

Estimate

Marisol Vega · 14 Oakridge Ln

Front door security upgrade

Rekey vs. replace

Rekey

Rekey existing Grade 2 deadbolt + 4 keys

$145

Replace

Recommended

New Grade 1 deadbolt, keyed alike + 4 keys

$320

Smart lock

Keypad smart lock + Grade 1 deadbolt set

$540
Hero AI

Hero AI surfaced rekey-vs-replace so Marisol sees both paths up front.

Get work· Concierge + Sales

Win more Locksmith work

  • AI voice agent answers after-hours lockout calls 24/7 and asks home / business / vehicle plus the address
  • Flags anyone or a pet locked inside and escalates the job to emergency priority
  • Builds a rekey-vs-replace estimate so the customer sees both paths before the truck rolls
  • Surfaces the after-hours trip fee as its own line so it never gets folded into labor
See how Hero AI does it
Portrait, subject upper-left: a locksmith rekeying a commercial mortise lock at an office glass door, key blanks and pinning kit on a mat

Today

4 jobs · 1 emergency
1234
18:30aMarisol VegaOn the way
210:15aOakridge DentalScheduled
31:00pCitywide Office ParkScheduled
4NowDevin ParkEmergency

Hero AI booked the 11:42pm lockout

Voice agent triaged it, confirmed no one locked inside, and routed Ray by proximity — 14 min ETA.

Serve· Dispatch + Field

Run the day without the chaos

  • Dispatches the on-call tech to lockouts immediately and fills gaps with same-day standby
  • Routes by proximity so the closest tech takes the emergency call
  • Logs each lock as a PII-safe access-system record: type, brand, ANSI grade, keyway, condition — never key codes
  • Tracks rekey history by date so the next visit knows exactly what was done
See how Hero AI does it
Portrait, subject upper-left: a locksmith handing a card reader to a homeowner on a porch, new smart lock visible on the door

Collected this month

$3,180

$760

Hero AIAfter-hours trip fees itemized separately on every emergency invoice.

Recent invoices

Devin Park · vehicle lockout

INV-2041

$185
Paid on-site

Oakridge Dental

INV-2038

$415
Paid

Citywide Office Park

INV-2036

$620
Sent

Marisol Vega

INV-2042

$320
Draft
Get paid· Finance

Get paid the day the job's done

  • Invoices the lockout the moment the door opens — trip fee, labor, and hardware as separate lines
  • Tracks what is collected on-site versus what is still outstanding across the week
  • Keeps emergency and after-hours fees visible so margin on night calls is never lost
See how Hero AI does it
Portrait, subject upper-left: a locksmith handing keyed-alike keys to a small-business owner outside a storefront, smiling

Follow-up · Devin Park

After-hours vehicle lockout

Completed 11:58pm

Happy

5-star review earned

"Ray got me in fast — saved my night."

Spare-key cut booked

Follow-up on transponder spare next week

Hero AIHero AI followed up on the spare-key recommendation after the emergency visit.
Reinvest· Care

Turn every job into the next one

  • Follows up after an emergency visit on the rekey or hardware-upgrade recommendation
  • Asks the customer for a review once the lockout job is closed
  • Tracks each locksmith license and flags renewals before they expire
See how Hero AI does it

Built for Locksmith

The Locksmith depth the others skip

Beyond the shared core, every Locksmith job gets these compliance and trade workflows out of the box.

Access system

Citywide Office Park · Suite 200

Front entry mortise lock

Grade 1
TypeMortise
BrandSchlage L9000
KeywaySC1 · keyed alike
ConditionGood
Last rekeyJun 18, 2026
Hero AIHero AI: no key codes stored — descriptive fields only.

Lock & access-system records

PII-safe records by type: deadbolt, knob, mortise, smart lock, keypad, padlock, safe, access control, automotive

Rekey history

Marisol Vega · 14 Oakridge Ln

Front door deadbolt

Rekeyed
BrandKwikset SmartKey
GradeGrade 2
KeywayKW1
RekeyedJun 25, 2026
Hero AIHero AI: 3 locks on file for this customer.

Rekey & hardware history

Logs the last-rekey date on every lock so the next visit knows what changed

Lockout

Devin Park · Vehicle lockout

After-hours car lockout

Emergency
TypeVehicle · sedan
LocationWestgate Mall lot, level 2
Booked byAI voice agent · 11:42pm
AssignedOn-call: Ray T.
Hero AIHero AI: child not locked inside — routed by proximity, 14 min ETA.

24/7 emergency dispatch

AI voice agent answers after-hours lockout calls and asks home / business / vehicle plus address

Trip fees & rekey-vs-replace

  • Surfaces the after-hours trip fee as its own line so it isn't lost in labor
  • Prompts rekey-vs-replace so the customer sees both paths on the estimate
  • Keeps emergency and night-call fees visible on the invoice

Locksmith license tracking

  • Records each locksmith license: issuing board, number, issue and expiration dates
  • Flags licenses expiring within 60 days before they lapse
  • Lists every tech's license on file in one place

Watch Hero AI answer a 2am lockout

The voice agent triages the call, escalates the emergency, and dispatches the on-call tech by proximity.

A locksmith stepping out of a van at night under a porch light, tool bag in hand, heading to an emergency lockout

Built for Locksmith, priced for a small shop

The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.

Hero365
Flat per-role pricing
Trade-specific Locksmith workflows + an AI team that does the work, not just tracks it
$600–900/user/mo
No lockout-first workflow, no lock records, expensive
$59–199/mo
Generic — no access-system tracking or emergency triage
Pen & paper
Free
Missed after-hours calls go straight to a competitor

Locksmith software questions, answered

Is there a mobile app for Locksmith pros?+

Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.

Can Hero AI really answer my calls and book jobs?+

Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.

Does Hero365 handle Locksmith-specific compliance and paperwork?+

That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the Locksmith workflows and compliance the generic tools skip, so your records are ready the moment you need them.

How does Hero365 help me get paid faster?+

Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.

Do I have to move everything over at once?+

No. Import your customers and start with what hurts most — most Locksmith shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.

How is this different from ServiceTitan or Housecall Pro?+

Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.

One day · one job

See a Locksmith day run itself.

Watch Hero AI answer the emergency call, price the job, and collect — for a locksmith shop, start to finish.

Watch the film

Run your Locksmith business from your phone.

Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.

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