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For Commercial Kitchen pros

The fryer's down at 9pm. We've already booked it.

Hero AI is the back office for commercial kitchen techs — answering after-hours "kitchen's down" calls, dispatching the right tech with the unit on file, quoting, invoicing, and billing your recurring PM and NFPA-96 hood-cleaning contracts on cadence.

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Commercial kitchen technician servicing a stainless line of ranges and fryers under a gleaming exhaust hood, tablet in hand.

Today

4 jobs · 1 kitchen-down
7:30a

Harbor Grill

Walk-in cooler DOWN · Luis M.

En route
10:00a

Metro Diner

Quarterly hood cleaning · Dana P.

Scheduled
1:00p

Sunrise Cafe

Fryer PM visit · Luis M.

Scheduled
3:30p

Oak St. Bistro

Ice machine no-make · Dana P.

Scheduled

Hero AI prioritized Harbor Grill

Walk-in marked DOWN — food-safety risk moved to first slot.

iOS & Android — built for the field
Built for 19 trades
7-day free trial · set up in minutes

What's costing Commercial Kitchen shops

Less food loss

A walk-in or line cooler goes down and the whole kitchen stops

Recurring revenue locked in

Preventive-maintenance and hood-cleaning revenue lives in a spreadsheet

Faster repairs

No record of what equipment is on-site for a service call

The compliance and the paperwork are different in Commercial Kitchen — the back office isn't. Hero AI runs all of it for you.

Portrait photo: a tech on a ladder cleaning a stainless exhaust hood above a busy cook line, grease traps and range below.

42%

More after-hours jobs booked

Meet your Commercial Kitchen back office

Every role a Commercial Kitchen shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how Commercial Kitchen work actually runs.

Portrait photo, subject upper-left: a commercial kitchen tech kneeling at an open fryer cabinet on a stainless line, clipboard in hand, range and exhaust hood behind.

Estimate

Sunrise Cafe · Fryer service

Fryer repair + PM contract

Sent

Good

Diagnose & repair fryer, replace thermostat

$340

Better

Recommended

Repair + quarterly preventive-maintenance contract

$340 + $95/mo

Best

Repair + full-service PM + NFPA-96 hood cleaning

$340 + $185/mo
Hero AI

Hero AI added a recurring PM contract so a one-off repair becomes monthly revenue.

Get work· Concierge + Sales

Win more Commercial Kitchen work

  • AI Concierge triages the after-hours "the fryer is out" or "walk-in is down" call 24/7 and books same-day — kitchen-down is urgent
  • Asks unit type, brand, and fuel up front so the truck rolls with the right parts
  • AI Sales quotes the repair or replacement and offers a recurring PM or NFPA-96 hood-cleaning contract as a Good/Better/Best add-on
  • Flags an aging unit for a proactive replacement quote instead of another patch
See how Hero AI does it
Portrait photo, subject upper-left: a technician on a ladder cleaning a stainless exhaust hood above a six-burner range, grease and steam in the kitchen behind.

Today

4 jobs · 1 kitchen-down
7:30a

Harbor Grill

Walk-in cooler DOWN · Luis M.

En route
10:00a

Metro Diner

Quarterly hood cleaning · Dana P.

Scheduled
1:00p

Sunrise Cafe

Fryer PM visit · Luis M.

Scheduled
3:30p

Oak St. Bistro

Ice machine no-make · Dana P.

Scheduled

Hero AI prioritized Harbor Grill

Walk-in marked DOWN — food-safety risk moved to first slot.

Serve· Dispatch + Field

Run the day without the chaos

  • AI Dispatch matches techs to gas, refrigeration, and hood work and holds emergency slots for kitchen-down faults
  • AI Field records each unit — range, fryer, walk-in, ice machine, exhaust hood — with manufacturer, model, serial, fuel type, and NSF rating
  • Marks a commercial walk-in or freezer DOWN and flags it as a food-safety / health-code risk to prioritize
  • Logs service so the next PM visit and the full unit history stay current
See how Hero AI does it
Portrait photo, subject upper-left: a tech reviewing an invoice on a phone beside a stainless prep station, ice machine and dish line in the background.

Collected this month

$8,420

$2,160

Hero AIHero AI bills PM and hood-cleaning contracts on cadence and flags two contracts due to renew this month.

Recent invoices

Metro Diner Group

INV-2041

$185
Paid · hood contract

Harbor Grill

INV-2044

$1,280
Sent · walk-in repair

Oak St. Bistro

INV-2039

$880
Overdue 12d

Sunrise Cafe

INV-2045

$340
Paid · fryer repair
Get paid· Finance

Get paid the day the job's done

  • AI Finance bills recurring PM and hood-cleaning contracts on their cadence — monthly fee, next service date
  • Surfaces contracts due to renew or lapse before month end so MRR doesn't slip
  • Tracks what's collected versus outstanding across repair invoices and contract billing
See how Hero AI does it
Portrait photo, subject upper-left: a restaurant owner shaking hands with a technician at a clean cook line, gleaming hood and range visible behind.

Follow-up · Metro Diner Group

NFPA-96 hood cleaning (quarterly)

Completed Jun 14

Happy

5.0 review earned

"On time, hood spotless, certificate emailed same day."

Next service booked Sep 14

Quarterly hood-cleaning contract on cadence

Hero AIHero AI logged the cleaning, rebooked the next visit, and kept the contract on schedule.
Reinvest· Care

Turn every job into the next one

  • AI Care keeps every PM and NFPA-96 hood-cleaning contract on schedule so revenue recurs
  • Flags units nearing end-of-life for proactive replacement quotes
  • Flags hood / NSF / gas certifications expiring within 60 days before they void an inspection
  • Rebooks the next scheduled service and earns the review after a completed job
See how Hero AI does it

Built for Commercial Kitchen

The Commercial Kitchen depth the others skip

Beyond the shared core, every Commercial Kitchen job gets these compliance and trade workflows out of the box.

Field

Harbor Grill · Main Line

Walk-in Cooler

DOWN
TypeWalk-in · refrigeration
ManufacturerTrue · model TWT-48F
FuelElectric · NSF-rated
InstalledMar 2021 · serial on file
ConditionDOWN — food-safety risk
Hero AIHero AI flagged this walk-in as a health-code risk and pushed it to the top of today's dispatch.

Per-unit equipment records

Track every unit: range, oven, refrigerator, freezer, walk-in, dishwasher, ice machine, fryer, griddle, exhaust hood

Money

Metro Diner Group

NFPA-96 Hood Cleaning

Active
TypeHood cleaning
CadenceQuarterly
Monthly fee$185/mo
Next serviceJul 14
Hero AIHero AI bills this contract on cadence and flags it for renewal before it lapses.

Recurring PM & hood-cleaning contracts

Preventive-maintenance, hood-cleaning, refrigeration PM, or full-service contracts

Field

Tech · Luis M.

Hood-Cleaning Certification

Expires soon
AuthorityState fire marshal
NumberHC-44812
ExpiresAug 30 (58 days)
Hero AIHero AI flagged this cert as expiring within 60 days — renew before the next hood job.

Hood / NSF / gas certifications

Track certifications by issuing authority (NSF, state, training body) and number

Kitchen-down emergency dispatch

  • A walk-in or fryer marked DOWN surfaces as urgent — food loss and health-code risk
  • Matches certified techs to gas, refrigeration, and hood work
  • Holds emergency slots for kitchen-down and hood/fire-suppression faults

See Hero AI run a commercial kitchen shop

From a kitchen-down call to a unit record, a PM contract, and a billed invoice.

Technician kneeling at an open walk-in cooler door in a restaurant kitchen, diagnostic tool in hand.

Built for Commercial Kitchen, priced for a small shop

The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.

Hero365
Flat per-role pricing
Trade-specific Commercial Kitchen workflows + an AI team that does the work, not just tracks it
$600–900/user/mo
No PM/hood-cleaning contract billing or NSF unit records, expensive
$69–249/mo
Generic — no equipment records or recurring service contracts
Spreadsheets
Free
No recurring billing, no cadence reminders, no unit history

Commercial Kitchen software questions, answered

Is there a mobile app for Commercial Kitchen pros?+

Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.

Can Hero AI really answer my calls and book jobs?+

Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.

Does Hero365 handle Commercial Kitchen-specific compliance and paperwork?+

That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the Commercial Kitchen workflows and compliance the generic tools skip, so your records are ready the moment you need them.

How does Hero365 help me get paid faster?+

Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.

Do I have to move everything over at once?+

No. Import your customers and start with what hurts most — most Commercial Kitchen shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.

How is this different from ServiceTitan or Housecall Pro?+

Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.

One day · one job

See a Commercial Kitchen day run itself.

Watch Hero AI answer the emergency call, price the job, and collect — for a commercial kitchen shop, start to finish.

Watch the film

Run your Commercial Kitchen business from your phone.

Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.

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