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For Appliance Repair pros

Stop leaving warranty money on the table.

Hero AI is your appliance-repair back office: booking after-hours no-cooling calls, capturing every model and serial, filing manufacturer warranty claims, flagging EPA-608 sealed-system work, dispatching, and invoicing.

7‑day free trial · cancel anytime

Appliance repair technician kneeling at the back of a pulled-out refrigerator with a multimeter, tablet propped on the floor; subject upper-left, kitchen softly out of focus

Today · 4 calls

Tue, Jun 30
8:30a

Tina & Marcus Reyes

Fridge not cooling — Whirlpool · Marcus D.

Sealed system
10:15a

Eleanor Pham

Dryer no heat — Samsung · Marcus D.

En route
12:45p

The Okafor family

Dishwasher leak — Bosch · Lena R.

Scheduled
3:00p

Garrett Hale

Oven won't ignite — GE · Lena R.

Scheduled

Hero AI grouped two Whirlpool calls in Northside

Right parts on the truck for both — saved a return trip

iOS & Android — built for the field
Built for 19 trades
7-day free trial · set up in minutes

What's costing Appliance Repair shops

$0 missed reimbursements

In-warranty repairs get eaten because no one files the claim

Right part, first trip

Model and serial numbers live on scraps of paper

100% audit-ready

Sealed-system fridge work risks EPA-608 violations

The compliance and the paperwork are different in Appliance Repair — the back office isn't. Hero AI runs all of it for you.

Portrait of a tech reading a washer's model/serial plate and tapping it into the Hero365 app on a phone; subject upper-left, laundry room behind

38%

more in-warranty claims actually filed

Meet your Appliance Repair back office

Every role a Appliance Repair shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how Appliance Repair work actually runs.

Homeowner on the phone by a warm fridge while a dispatcher headset icon glows; portrait, subject upper-left

Estimate

Tina & Marcus Reyes

Whirlpool fridge — not cooling

Sealed-system repair

Diagnostic only

Diagnostic fee, credited toward repair

$95

Compressor repair

Recommended

OEM compressor + labor + EPA-608 recovery

$640

Replace unit

Comparable model, install + haul-away

$1,480
Hero AI

Diagnostic fee, OEM part, labor, and the sealed-system surcharge shown as separate lines.

Get work· Concierge + Sales

Win more Appliance Repair work

  • Concierge answers after-hours no-cooling and no-power calls and books them 24/7
  • Asks appliance, brand, and symptom up front so the tech arrives with the right part
  • Triages no-cooling and no-power calls by severity
  • Builds the estimate with diagnostic fee, OEM part, and labor as separate lines
See how Hero AI does it
Tech at the back of a refrigerator with a recovery machine and gauges; portrait, subject upper-left

Today · 4 calls

Tue, Jun 30
1234
18:30aTina & Marcus ReyesSealed system
210:15aEleanor PhamEn route
312:45pThe Okafor familyScheduled
43:00pGarrett HaleScheduled

Hero AI grouped two Whirlpool calls in Northside

Right parts on the truck for both — saved a return trip

Serve· Dispatch + Field

Run the day without the chaos

  • Dispatch routes the no-cooling emergency first and groups same-brand calls in one area
  • Field logs brand, model, and serial to the customer record for parts lookup
  • Flags sealed-system fridge work and prompts refrigerant recovery for EPA-608
  • Captures condition so a needs-replacement unit is teed up for a quote
See how Hero AI does it
Close-up of a tablet showing a paid invoice next to a dishwasher panel; portrait, subject upper-left

Collected this month

$6,240

$1,135

Hero AIHero AI flagged the Whirlpool repair as in-warranty — $420 recovered from the manufacturer.

Recent invoices

Eleanor Pham

INV-2048

$310
Paid

The Okafor family

INV-2051

$425
Paid

Garrett Hale

INV-2053

$285
Sent

Priya Anand

INV-2054

$850
Overdue 12d
Get paid· Finance

Get paid the day the job's done

  • Finance checks the parts + labor warranty window before the repair is quoted
  • Files manufacturer warranty claims from the appliance record so in-warranty work isn't eaten
  • Tracks claim status from open to approved to paid
  • Sends the customer invoice and chases what's overdue
See how Hero AI does it
Smiling homeowner with a freshly working washer, tech packing tools in the doorway; portrait, subject upper-left

Follow-up · Tina & Marcus Reyes

Whirlpool fridge — compressor repair

Completed Jun 30

Happy

5-star review requested

Sent 2 hours after the repair

Annual appliance check-up

Reminder set for Jun 2027

Hero AIHero AI logged the new compressor's parts + labor warranty window to the appliance record.
Reinvest· Care

Turn every job into the next one

  • Care requests a review once the repair is complete
  • Logs the new part's warranty window back to the appliance record
  • Sets a reminder for the next annual appliance check-up
See how Hero AI does it

Built for Appliance Repair

The Appliance Repair depth the others skip

Beyond the shared core, every Appliance Repair job gets these compliance and trade workflows out of the box.

Field

Tina & Marcus Reyes · 14 Birchwood Ln

Kitchen fridge

Sealed system · EPA-608
TypeRefrigerator
Brand / ModelWhirlpool · WRF555SDFZ
SerialK9 4421 0837
ConditionFair
InstalledMar 2019
Hero AISealed system — log refrigerant recovery for EPA-608 before opening the compressor.

Appliance Records

Track every appliance by type, brand, model, and serial number

Money

Eleanor Pham · 88 Foxglove Ct

Whirlpool warranty claim

Approved
ManufacturerWhirlpool
Claim #WC-2026-4471
PartCompressor — sealed system
StatusApproved
Reimbursement$420.00
Hero AIIn-warranty repair you'd otherwise eat — claim filed one tap from the appliance record.

Warranty Tracking & Claims

Parts and labor warranty end-dates stored per appliance

Sealed-System & EPA-608

  • Fridge / freezer / compressor work flagged as sealed system
  • Sealed-system flag prompts refrigerant recovery logging
  • Defaults on for refrigerators and freezers
  • Keeps compressor work audit-ready for EPA-608

Diagnose, Quote & Dispatch

  • Estimates with diagnostic fee, OEM part, and labor as separate lines
  • Smart dispatch routes the no-cooling / no-power emergency first
  • AI voice agent books after-hours no-cooling calls 24/7
  • Concierge asks appliance, brand, and symptom up front

From no-cooling call to filed warranty claim

Watch Hero AI book the call, capture the serial, quote the sealed-system repair, and file the manufacturer claim

Split screen: phone showing an appliance record with model/serial and a warranty-claim card beside a tech at an open fridge

Built for Appliance Repair, priced for a small shop

The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.

Hero365
Flat per-role pricing
Trade-specific Appliance Repair workflows + an AI team that does the work, not just tracks it
$600–900/user/mo
No appliance records, no warranty-claim automation, expensive
$59–199/mo
No trade-specific features, no warranty tracking
RSA / ServicePower
Enterprise
Built for OEM networks, not the independent shop

Appliance Repair software questions, answered

Is there a mobile app for Appliance Repair pros?+

Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.

Can Hero AI really answer my calls and book jobs?+

Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.

Does Hero365 handle Appliance Repair-specific compliance and paperwork?+

That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the Appliance Repair workflows and compliance the generic tools skip, so your records are ready the moment you need them.

How does Hero365 help me get paid faster?+

Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.

Do I have to move everything over at once?+

No. Import your customers and start with what hurts most — most Appliance Repair shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.

How is this different from ServiceTitan or Housecall Pro?+

Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.

One day · one job

See a Appliance Repair day run itself.

Watch Hero AI answer the emergency call, price the job, and collect — for a appliance repair shop, start to finish.

Watch the film

Run your Appliance Repair business from your phone.

Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.

Scan to download Hero365

Scan to install

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