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In build

Your Care agent

Meet Lily. Post-job follow-up, reviews, retention.

Lily is your customer care — one of the seven AI specialists on your team. You can rename Lily anytime from Command Center.

Closes the loop after every visit — requests the review, schedules the next maintenance, spots unhappy customers before they leave a one-star.

A typical week, in the Friday digest

  • Collected 47 five-star reviews — 2.4x last quarter
  • Re-engaged 31 dormant customers back on the calendar
  • Caught 4 low-satisfaction signals before they escalated

See Lily at work

Lily's daily toolkit

Review CollectionLearn more →
🔒app.hero365.ai/business/marketing/reputation
Hero365

4.8

Overall

5
78%
4
18%
3
4%
G
Google142 reviews
4.8
Y
Yelp38 reviews
4.6
F
Facebook24 reviews
4.9
+14 new reviews this month · avg response time 2.1 hrs
Reputation ManagementLearn more →
🔒app.hero365.ai/business/marketing/reputation
Hero365

4.8

Overall

5
78%
4
18%
3
4%
G
Google142 reviews
4.8
Y
Yelp38 reviews
4.6
F
Facebook24 reviews
4.9
+14 new reviews this month · avg response time 2.1 hrs
Post-Service EngagementLearn more →
🔒app.hero365.ai/business/customers/post-service
Hero365

Post-Service Automation

Active
Thank-you SMS sent·Sarah Chen2 min after

"Rate your experience" link included

Google review request·Email delivered4 hrs after

Opened · Link clicked

Maintenance reminder·Scheduled7 days after

Annual AC tune-up offer

Triggered after every completed job

Hire your AI team

Ready to stop doing everything
yourself?

Eight agents. One Friday Digest. The back office you could never afford to hire, starting today.

14-day money-back · No contract · No per-user fees