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The gap
Your bigger competitors have an entire back office.
A CSR picks up the phone. A dispatcher routes the crew. A bookkeeper chases every invoice. A marketing manager runs the ads. That is roughly $350k in payroll before a single truck rolls — and most small contractors cannot hire any of it.
CSR / Receptionist
Answers calls, books jobs
$48k/yr
Office Manager
Runs the paperwork
$62k/yr
Dispatcher
Routes the crew
$58k/yr
Bookkeeper
Sends invoices, chases payments
$56k/yr
Marketing Manager
Runs campaigns, ads, content
$72k/yr
Customer Success
Follow-ups, reviews, retention
$52k/yr
You cannot hire this team. So your competitors win the nights, weekends, and every follow-up you forget. Hero365 closes the gap.
Your AI Team
Meet the team you could not afford to hire
Eight roles, one mission: run your business while you run the crew. Each agent has a clear job, a set of tools, and work you can see at the end of every week.
Meet Ava,
your Concierge agent
Answers every call. Books every job. 24/7.
Meet Alex,
your Sales agent
Drafts estimates, prices with confidence, follows up.
Meet Sam,
your Dispatch agent
Schedules, routes, and keeps every truck full.
Meet Jake,
your Field agent
Rides with every tech. Handles the paperwork for them.
Meet Maya,
your Finance agent
Invoices, collects, reconciles, reports.
Meet Lily,
your Care agent
Post-job follow-up, reviews, retention.
Meet Max,
your Growth agent
Finds new work. Writes the campaign. Wins it back.
Ava · your Concierge
Meet Ava. Always on.
Picks up every call, handles every text, books the job, and hands you a full transcript — 24/7, with zero staff on the phones.
Good morning! How can I help you today?
My AC isn't cooling and it's 95 degrees
I can get a technician to you this afternoon between 2-4 PM.
Alex · your Sales agent
Meet Alex. Closing while you sleep.
Drafts the estimate, prices it against live local data, and tells you which leads to call back right now.
AC System Replacement — 3-ton unit
Good
$4,200
Standard efficiency
Better
$5,800
High-efficiency 16 SEER
Best
$7,400
Premium variable speed
Max · your Growth agent
Meet Max. Finding the next job first.
Watches permits, storms, and aging equipment in your area, then writes the campaign or runs the ad that wins the work — in your brand voice.
Teach your AI team
Say it once. They remember forever.
Tell your agents how your business runs — in plain English. They adopt the rule the moment you hit send, and apply it to every future decision.
A real conversation
Got it, Sarah. I'll flag every invoice under $100 and wait for your approval before sending. This applies to all jobs going forward.
Instructions inject into every agent decision — confidence scoring, audit trail, and reasoning all respect your rules. Change or remove any instruction from Command Center at any time.
What other owners are teaching their team
Alex · Sales
“Always quote a 30% deposit on any install over $3,000.”
Active on all new estimates
Sam · Dispatch
“Never schedule installs on Saturdays — techs are off.”
Honored in routing since Mar 2
Maya · Bookkeeping
“Flag any expense over $500 before auto-categorizing it.”
14 flagged this month
Ava · Front Desk
“Offer same-day no-heat calls a $25 priority surcharge up front.”
Applied on 8 inbound calls this week
Lily · Customer Care
“Wait 48 hours after a job before asking for a review — not sooner.”
Review requests paced correctly
Jake · Field Manager
“Require a photo of the panel label on every electrical service call.”
Captured on 100% of calls
Trade-Specific
Built for your trade, not adapted from generic software
Hero365 speaks your language with trade-specific features, compliance tools, and workflows that match how you actually work.
MEP Pro
Built for HVAC, Plumbing & Mechanical
The only platform that tracks EPA 608 compliance, refrigerant logging, and NEC requirements alongside your scheduling, invoicing, and CRM.
vs. Competitors
No per-user fees · All features included
How it works
You stay in charge. They do the work.
Graduated autonomy — agents start by suggesting, then earn the right to act on their own. Every action is logged, every decision is explainable.
Meet your team
Hire the agents you need — Concierge, Sales, Dispatch, Field, Finance, Marketing, Care. Each one has a clear job and a toolkit to do it.
They do the work
Starts with suggestions you approve. As trust builds, low-risk work (call triage, follow-ups, invoice reminders) happens on its own. You always see why.
Friday Digest
Every Friday, each agent emails you what they did, what they caught, and what they flagged for your review. No dashboards to hunt through. No surprises.
Confidence scoring
Every action carries a score. High confidence autonomously, medium queues for review, low escalates.
Audit trail
Every decision an agent makes is logged with the reasoning. Nothing happens you cannot trace.
Pattern library
Anonymous learnings from across Hero365 businesses feed every agent. Your team keeps getting smarter.
Your ROI
See what Hero365 is worth for your shop
Adjust the three inputs below. The numbers update as you go.
Your estimate
For a 3-person hvac / plumbing / electrical shop
vs. hiring a human front desk to handle this. Before benefits, overhead, or HR.
Who handles it
Ava · your Front Desk
Ava picks up every ring, books the job, and hands you a transcript.
Hero365 (Pro)
$1,500/yr
Payback in
1month
Estimate based on US national averages for back-office staff and typical Hero365 customer usage. Your exact savings will depend on job volume and pricing.
Honest answers
What every contractor asks us before they sign up
Pricing
Simple, transparent pricing
No per-user fees. No hidden costs. Pick a plan that fits your business.
Starter
Solo contractors
- Smart Scheduling
- CRM & Contacts
- Invoicing & Payments
- Estimates & Proposals
- Job Management
- AI Voice Agent
- Autopilot Outreach
- Online Booking
- Business Analytics
- Website Builder
Platform Core
- Smart Scheduling
- CRM & Contacts
- Invoicing & Payments
- Estimates & Proposals
- Job Management
- Business Analytics
AI & Automation
- AI Voice Agent
- Autopilot Outreach
- AI Call History
Communication
- Two-Way SMS
- Email Campaigns
- Online Booking
- Bookings Management
- Review Collection
Operations
- Equipment Tracking
Financial Management
- Cash Dashboard
- Payment Processing
- Mileage Tracking
Sales & Pipeline
- Price Book
Team Management
- Team & Roles
- Team Calendar
Website & Online Presence
- Website Builder
- Domain Management
Field Operations
- Service Areas
Growth
Solo to small teams (1–5 techs)
- Smart Scheduling
- CRM & Contacts
- Invoicing & Payments
- Estimates & Proposals
- Job Management
- AI Voice Agent
- Autopilot Outreach
- Online Booking
- Business Analytics
- Website Builder
- AI Estimates
- Route Optimization
- Inventory Management
- Customer Portal
- Maintenance Agreements
- Act Now Intelligence
- AI Scheduler
Platform Core
- Smart Scheduling
- CRM & Contacts
- Invoicing & Payments
- Estimates & Proposals
- Job Management
- Business Analytics
AI & Automation
- AI Voice Agent
- AI Estimates
- Autopilot Outreach
- Act Now Intelligence
- AI Scheduler
- AI Call History
- AI Content Studio
- AI Advertising
Communication
- Two-Way SMS
- Email Campaigns
- Online Booking
- Customer Portal
- Bookings Management
- Review Collection
- Post-Service Engagement
Operations
- Route Optimization
- Inventory Management
- Equipment Tracking
- Maintenance Agreements
Financial Management
- Cash Dashboard
- Payment Processing
- Mileage Tracking
- Expense Tracking
- Bank Reconciliation
- Tax Compliance
- Financial Reports
Sales & Pipeline
- Price Book
- Sales Pipeline
- Service Agreements
- Subscription Billing
- Market Intelligence
Marketing & Growth
- Campaign Management
- Promotions & Offers
- Reputation Management
- Referral Program
Team Management
- Team & Roles
- Team Calendar
- Time Clock
- Time Off Management
Website & Online Presence
- Website Builder
- Domain Management
- SEO Tools
Field Operations
- Service Areas
- Dispatch Board
- Multi-Job Projects
- Vehicle Stock
Scale
Growing teams (5–15 techs)
- Smart Scheduling
- CRM & Contacts
- Invoicing & Payments
- Estimates & Proposals
- Job Management
- AI Voice Agent
- Autopilot Outreach
- Online Booking
- Business Analytics
- Website Builder
- AI Estimates
- Route Optimization
- Inventory Management
- Customer Portal
- Maintenance Agreements
- Act Now Intelligence
- AI Scheduler
Platform Core
- Smart Scheduling
- CRM & Contacts
- Invoicing & Payments
- Estimates & Proposals
- Job Management
- Business Analytics
AI & Automation
- AI Voice Agent
- AI Estimates
- Autopilot Outreach
- Act Now Intelligence
- AI Scheduler
- AI Call History
- AI Content Studio
- AI Advertising
- Custom AI Apps
Communication
- Two-Way SMS
- Email Campaigns
- Online Booking
- Customer Portal
- Bookings Management
- Review Collection
- Post-Service Engagement
Operations
- Route Optimization
- Inventory Management
- Equipment Tracking
- Maintenance Agreements
Financial Management
- Cash Dashboard
- Payment Processing
- Mileage Tracking
- Expense Tracking
- Bank Reconciliation
- Tax Compliance
- Financial Reports
Sales & Pipeline
- Price Book
- Sales Pipeline
- Service Agreements
- Subscription Billing
- Market Intelligence
Marketing & Growth
- Campaign Management
- Promotions & Offers
- Reputation Management
- Referral Program
Team Management
- Team & Roles
- Team Calendar
- Time Clock
- Time Off Management
Website & Online Presence
- Website Builder
- Domain Management
- SEO Tools
Field Operations
- Service Areas
- Dispatch Board
- Multi-Job Projects
- Vehicle Stock
From the blog
Insights for trade professionals
Tips, strategies, and industry news to help you grow your home services business.
Integrations
Works with the tools you already use
Your AI team plugs into the systems already running your business. More integrations ship each month.
QuickBooks
Accounting
Xero
Accounting
Stripe
Payments
Google Calendar
Calendar
Google Ads
Advertising
Zapier
Automation
Telnyx
Voice & SMS
Twilio
SMS
Need something else? Ask about integrations
Hire your AI team
Ready to stop doing everything
yourself?
Eight agents. One Friday Digest. The back office you could never afford to hire, starting today.
14-day money-back · No contract · No per-user fees