Feature Comparison
Feature
Hero365
ServiceTitan
Scheduling & Dispatch
CRM & Customer Management
Invoicing & Payments
EPA 608 Compliance Tracking
Refrigerant Logging
AI Voice Agent (24/7)
AI-Powered Estimates
Per-Business Pricing
$19.99–349/mo
$600–900/user/mo
Online Booking
Route Optimization
Hero365 leads in 4 of 10 categories
ServiceTitan limitations
- No EPA 608 compliance tracking or refrigerant logging
- Per-user pricing makes it $3,600–5,400/mo for a 6-person team
- Built for 50+ employee shops — overkill for small teams
- No AI voice agent for 24/7 call answering
Why Hero365 wins
- Per-business pricing: $19.99–349/mo regardless of team size
- Built-in EPA tracking, refrigerant logging, and compliance tools
- AI voice agent answers calls 24/7 — no more missed jobs
- Set up in minutes, not months of onboarding
Software got cheap. The stack didn't.
A tool replaces a tool. A team replaces the stack.
ServiceTitan covers one desk. You'd still be renting the rest of the office — and doing the coordination between vendors yourself, at night. Hero365 replaces the stack because it replaces the work.
With ServiceTitan
ServiceTitan$600–900/user/mo
+ Answering service~$350/mo
+ Bookkeeping software~$60/mo
+ Website + hosting~$150/mo
+ Marketing tools~$100/mo
Five vendors — and you're still the dispatcher between them.
With Hero365
The whole officefrom € 19,99/mo
- Answers your calls 24/7 and books the job
- Keeps the books — expenses filed, tax-ready
- Builds and runs your website
- Chases late invoices until they pay
- Finds and warms the next job
One vendor. One number to call.
Typical list prices for a small service business — your mix will vary. Competitor pricing as published; check their site for current rates.