Feature Comparison
Feature
Hero365
Commusoft
CP12 / Gas Safe Certificates
Planned Preventive Maintenance
Invoicing & Payments
AI Voice Agent (24/7 call answering)
None published (AI:den+ announced)
Published Pricing
from £15.99/mo
quote only
Self-Serve Signup
Hero365 leads in 1 of 6 categories
Commusoft limitations
- Publishes no price: the plans page lists tiers but you must request a quote to learn the cost
- Sold on contracted, monthly-rolling or daily licences — the commitment is part of the negotiation, not published
- Positioned at mid-market heating and plumbing firms rather than sole traders and small teams
Why Hero365 wins
- Published price you can read before talking to anyone
- Download the app and start — no demo call or onboarding fee
- AI answers and books calls 24/7
- Gas Safe / CP12 certificates and planned maintenance in the same job record
Software got cheap. The stack didn't.
A tool replaces a tool. A team replaces the stack.
Commusoft covers one desk. You'd still be renting the rest of the office — and doing the coordination between vendors yourself, at night. Hero365 replaces the stack because it replaces the work.
With Commusoft
CommusoftQuote only — no published price
+ Answering service~$350/mo
+ Bookkeeping software~$60/mo
+ Website + hosting~$150/mo
+ Marketing tools~$100/mo
Five vendors — and you're still the dispatcher between them.
With Hero365
The whole officefrom £19.99/mo
- Answers your calls 24/7 and books the job
- Keeps the books — expenses filed, tax-ready
- Builds and runs your website
- Chases late invoices until they pay
- Finds and warms the next job
One vendor. One number to call.
Typical list prices for a small service business — your mix will vary. Competitor pricing as published; check their site for current rates.