That 2am lockout? Answered, not lost.
Hero AI is your locksmith back office — answering and dispatching after-hours lockouts 24/7, quoting rekey-vs-replace, routing the on-call technician, invoicing with the call-out fee on its own line, and keeping access-system records and licence renewals on file.
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Today
4 jobs · 1 emergencyMarisol Vega
Rekey 3 doors (keyed alike) · Ray T.
Oakridge Dental
Replace worn mortice lock · Ray T.
Citywide Office Park
Smart lock install · 2 entries · Dana K.
Devin Park
Vehicle lockout · Westgate car park · On-call: Ray T.
Hero AI booked the 11:42pm lockout
Voice agent triaged it, confirmed no one locked inside, and routed Ray by proximity — 14 min ETA.
What's costing Locksmith shops
42% more jobs booked
After-hours lockout calls go to voicemail — and to a competitor
Every lock on file
Lock and rekey history lives in the tech's head
Captured every time
Emergency call-out fees get folded into labour and lost
The compliance and the paperwork are different in Locksmith — the back office isn't. Hero AI runs all of it for you.
42%
more jobs booked with 24/7 AI dispatch
Meet your Locksmith back office
Every role a Locksmith shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how Locksmith work actually runs.
Estimate
Marisol Vega · 14 Oakridge Ln
Front door security upgrade
Rekey
Rekey existing Grade 2 deadbolt + 4 keys
Replace
RecommendedNew Grade 1 deadbolt, keyed alike + 4 keys
Smart lock
Keypad smart lock + Grade 1 deadbolt set
Hero AI surfaced rekey-vs-replace so Marisol sees both paths up front.
Win more Locksmith work
- AI voice agent answers after-hours lockout calls 24/7 and asks home / business / vehicle plus the address
- Flags anyone or a pet locked inside and escalates the job to emergency priority
- Builds a rekey-vs-replace estimate so the customer sees both paths before the van rolls
- Surfaces the after-hours call-out fee as its own line so it never gets folded into labour
Today
4 jobs · 1 emergencyHero AI booked the 11:42pm lockout
Voice agent triaged it, confirmed no one locked inside, and routed Ray by proximity — 14 min ETA.
Run the day without the chaos
- Dispatches the on-call engineer to lockouts immediately and fills gaps with same-day standby
- Routes by proximity so the closest engineer takes the emergency call
- Logs each lock as a PII-safe access-system record: type, brand, ANSI grade, keyway, condition — never key codes
- Tracks rekey history by date so the next visit knows exactly what was done
Collected this month
£3,180
£760
Recent invoices
Devin Park · vehicle lockout
INV-2041
Oakridge Dental
INV-2038
Citywide Office Park
INV-2036
Marisol Vega
INV-2042
Get paid the day the job's done
- Invoices the lockout the moment the door opens — call-out fee, labour, and hardware as separate lines
- Tracks what is collected on-site versus what is still outstanding across the week
- Keeps emergency and after-hours fees visible so margin on night calls is never lost
Follow-up · Devin Park
After-hours vehicle lockout
Completed 11:58pm
5-star review earned
"Ray got me in fast — saved my night."
Spare-key cut booked
Follow-up on transponder spare next week
Turn every job into the next one
- Follows up after an emergency visit on the rekey or hardware-upgrade recommendation
- Asks the customer for a review once the lockout job is closed
- Tracks each locksmith licence and flags renewals before they expire
Built for Locksmith
The Locksmith depth the others skip
Beyond the shared core, every Locksmith job gets these compliance and trade workflows out of the box.
Access system
Citywide Office Park · Suite 200
Front entry mortice lock
Lock & access-system records
PII-safe records by type: deadbolt, knob, mortice, smart lock, keypad, padlock, safe, access control, automotive
Rekey history
Marisol Vega · 14 Oakridge Ln
Front door deadbolt
Rekey & hardware history
Logs the last-rekey date on every lock so the next visit knows what changed
Lockout
Devin Park · Vehicle lockout
After-hours car lockout
24/7 emergency dispatch
AI voice agent answers after-hours lockout calls and asks home / business / vehicle plus address
Call-out fees & rekey-vs-replace
- Surfaces the after-hours call-out fee as its own line so it isn't lost in labour
- Prompts rekey-vs-replace so the customer sees both paths on the estimate
- Keeps emergency and night-call fees visible on the invoice
Locksmith licence tracking
- Records each locksmith licence: issuing board, number, issue and expiration dates
- Flags licences expiring within 60 days before they lapse
- Lists every engineer's licence on file in one place
Watch Hero AI answer a 2am lockout
The voice agent triages the call, escalates the emergency, and dispatches the on-call engineer by proximity.
Built for Locksmith, priced for a small shop
The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.
Locksmith software questions, answered
Is there a mobile app for Locksmith pros?+
Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.
Can Hero AI really answer my calls and book jobs?+
Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.
Does Hero365 handle Locksmith-specific compliance and paperwork?+
That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the Locksmith workflows and compliance the generic tools skip, so your records are ready the moment you need them.
How does Hero365 help me get paid faster?+
Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.
Do I have to move everything over at once?+
No. Import your customers and start with what hurts most — most Locksmith shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.
How is this different from ServiceTitan or Housecall Pro?+
Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.
One day · one job
See a Locksmith day run itself.
Watch Hero AI answer the emergency call, price the job, and collect — for a locksmith shop, start to finish.
Run your Locksmith business from your phone.
Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.
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