Stop leaving warranty money on the table.
Hero AI is your appliance-repair back office: booking after-hours no-cooling calls, capturing every model and serial, filing manufacturer warranty claims, flagging EPA-608 sealed-system work, dispatching, and invoicing.
7‑day free trial · cancel anytime
Today · 4 calls
Tue, 30 JunTina & Marcus Reyes
Fridge not cooling — Whirlpool · Marcus D.
Eleanor Pham
Dryer no heat — Samsung · Marcus D.
The Okafor family
Dishwasher leak — Bosch · Lena R.
Garrett Hale
Oven won't ignite — GE · Lena R.
Hero AI grouped two Whirlpool calls in Northside
Right parts on the van for both — saved a return trip
What's costing Appliance Repair shops
£0 missed reimbursements
In-warranty repairs get eaten because no one files the claim
Right part, first trip
Model and serial numbers live on scraps of paper
100% audit-ready
Sealed-system fridge work risks EPA-608 violations
The compliance and the paperwork are different in Appliance Repair — the back office isn't. Hero AI runs all of it for you.
38%
more in-warranty claims actually filed
Meet your Appliance Repair back office
Every role a Appliance Repair shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how Appliance Repair work actually runs.
Estimate
Tina & Marcus Reyes
Whirlpool fridge — not cooling
Diagnostic only
Diagnostic fee, credited toward repair
Compressor repair
RecommendedOEM compressor + labour + EPA-608 recovery
Replace unit
Comparable model, install + haul-away
Diagnostic fee, OEM part, labour, and the sealed-system surcharge shown as separate lines.
Win more Appliance Repair work
- Concierge answers after-hours no-cooling and no-power calls and books them 24/7
- Asks appliance, brand, and symptom up front so the tech arrives with the right part
- Triages no-cooling and no-power calls by severity
- Builds the estimate with diagnostic fee, OEM part, and labour as separate lines
Today · 4 calls
Tue, 30 JunHero AI grouped two Whirlpool calls in Northside
Right parts on the van for both — saved a return trip
Run the day without the chaos
- Dispatch routes the no-cooling emergency first and groups same-brand calls in one neighbourhood
- Field logs brand, model, and serial to the customer record for parts lookup
- Flags sealed-system fridge work and prompts refrigerant recovery for EPA-608
- Captures condition so a needs-replacement unit is teed up for a quote
Collected this month
£6,240
£1,135
Recent invoices
Eleanor Pham
INV-2048
The Okafor family
INV-2051
Garrett Hale
INV-2053
Priya Anand
INV-2054
Get paid the day the job's done
- Finance checks the parts + labour warranty window before the repair is quoted
- Files manufacturer warranty claims from the appliance record so in-warranty work isn't eaten
- Tracks claim status from open to approved to paid
- Sends the customer invoice and chases what's overdue
Follow-up · Tina & Marcus Reyes
Whirlpool fridge — compressor repair
Completed 30 Jun
5-star review requested
Sent 2 hours after the repair
Annual appliance check-up
Reminder set for Jun 2027
Turn every job into the next one
- Care requests a review once the repair is complete
- Logs the new part's warranty window back to the appliance record
- Sets a reminder for the next annual appliance check-up
Built for Appliance Repair
The Appliance Repair depth the others skip
Beyond the shared core, every Appliance Repair job gets these compliance and trade workflows out of the box.
Field
Tina & Marcus Reyes · 14 Birchwood Ln
Kitchen fridge
Appliance Records
Track every appliance by type, brand, model, and serial number
Money
Eleanor Pham · 88 Foxglove Ct
Whirlpool warranty claim
Warranty Tracking & Claims
Parts and labour warranty end-dates stored per appliance
Sealed-System & EPA-608
- Fridge / freezer / compressor work flagged as sealed system
- Sealed-system flag prompts refrigerant recovery logging
- Defaults on for refrigerators and freezers
- Keeps compressor work audit-ready for EPA-608
Diagnose, Quote & Dispatch
- Estimates with diagnostic fee, OEM part, and labour as separate lines
- Smart dispatch routes the no-cooling / no-power emergency first
- AI voice agent books after-hours no-cooling calls 24/7
- Concierge asks appliance, brand, and symptom up front
From no-cooling call to filed warranty claim
Watch Hero AI book the call, capture the serial, quote the sealed-system repair, and file the manufacturer claim
Built for Appliance Repair, priced for a small shop
The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.
Appliance Repair software questions, answered
Is there a mobile app for Appliance Repair pros?+
Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.
Can Hero AI really answer my calls and book jobs?+
Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.
Does Hero365 handle Appliance Repair-specific compliance and paperwork?+
That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the Appliance Repair workflows and compliance the generic tools skip, so your records are ready the moment you need them.
How does Hero365 help me get paid faster?+
Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.
Do I have to move everything over at once?+
No. Import your customers and start with what hurts most — most Appliance Repair shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.
How is this different from ServiceTitan or Housecall Pro?+
Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.
One day · one job
See a Appliance Repair day run itself.
Watch Hero AI answer the emergency call, price the job, and collect — for a appliance repair shop, start to finish.
Run your Appliance Repair business from your phone.
Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.
Scan to install
Point your camera here