Burst pipe at 2 a.m.? It's booked.
Hero AI answers every after-hours leak call, quotes and books the job, routes the emergency without blowing up your day, invoices on completion, and keeps backflow tests, permits, and camera inspections audit-ready.
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Today
4 jobs · 2 techsR. Delgado
Sewer camera + root cut · Marco
Maplewood HOA
RPZ backflow test · Marco
EMERGENCY · 88 Cedar Ct
Burst supply line · Dana
J. Okafor
Tankless heater quote · Dana
Hero AI slotted the burst-pipe emergency
Moved one estimate to 3p — no other reschedules
What's costing Plumbing shops
100% audit-ready
Backflow testing and certification tracking is manual
Every inspection on file
Camera inspection footage lives on a tech's phone
35% fewer reschedules
Emergency dispatch disrupts the entire schedule
The compliance and the paperwork are different in Plumbing — the back office isn't. Hero AI runs all of it for you.
42%
more after-hours jobs booked
Meet your Plumbing back office
Every role a Plumbing shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how Plumbing work actually runs.
Estimate
R. Delgado · 2140 Larkspur Ln
Sewer line repair
Good
Spot repair at the offset joint + root cut
Better
RecommendedTrenchless pipe liner, 7.5 m section
Best
Full lateral replacement, cleanout to main
Built from the major finding at 12.5 m — homeowner picked the liner.
Win more Plumbing work
- AI Concierge answers the after-hours burst-pipe call and books the job 24/7 — no more voicemail
- Captures the customer, the address, and the symptom so the van arrives with the right parts
- AI Sales turns the camera-inspection finding into a Good/Better/Best repair estimate the customer can approve on the spot
Today
4 jobs · 2 techsHero AI slotted the burst-pipe emergency
Moved one estimate to 3p — no other reschedules
Run the day without the chaos
- AI Dispatch fits the emergency leak in while minimising reschedules for the day's booked jobs
- AI Field logs the sewer/drain camera inspection with footage, length, and severity — tied to the job
- Records the backflow device test with readings and result, flagging any failure before the report is filed
- Captures water-heater specs, age, and condition right at the customer's site
Collected this month
£18,420
£5,240
Recent invoices
J. Okafor
INV-2041
Maplewood HOA
INV-2044
T. Nguyen
INV-2039
R. Delgado
INV-2046
Get paid the day the job's done
- AI Finance turns the approved repair estimate into an invoice the moment the job is done
- Tracks what's collected and what's still outstanding across every plumbing job
- Surfaces overdue invoices so nothing slips after the van leaves
Follow-up · J. Okafor
Tankless water heater install
Today, 2:40p
Review requested
Sent 1 hour after completion
Backflow recert · Mar 2027
Annual RPZ test tracked from next-due date
Turn every job into the next one
- AI Care follows up after the job to earn the review while the work is fresh
- Tracks the backflow next-due date and water-heater warranty so the recert and replacement come back as future work
- Surfaces ageing water heaters past warranty as replacement opportunities to rebook
Built for Plumbing
The Plumbing depth the others skip
Beyond the shared core, every Plumbing job gets these compliance and trade workflows out of the box.
Camera inspection
R. Delgado · 2140 Larkspur Ln
Sewer line camera inspection
Camera Inspections
Log sewer, lateral, drain, or storm-line camera inspections with footage length and findings
Backflow test
Maplewood HOA · Irrigation main
RPZ backflow device test
Backflow Testing & Reports
Record annual device tests — RPZ, DCVA, PVB — with check/relief readings and pass/fail result
Water heater
J. Okafor · 88 Cedar Ct
Rheem tankless water heater
Water Heater Records
Track tank, tankless, or heat-pump heaters with fuel, brand, capacity (gal) or flow (GPM)
Tester Certifications
- Record backflow-tester certs per technician (Cross-Connection Control, ASSE 5110)
- Issuing authority, credential number, and expiration on file
- Certs expiring within 60 days are flagged so reports stay valid
- A backflow report is only valid from a certified tester — the cert is checked
Emergency Dispatch & 24/7 Booking
- Smart dispatch slots burst-pipe and leak emergencies with minimal schedule disruption
- AI voice agent answers after-hours and books jobs around the clock
- Drain and sewer job history kept on the customer record
- Permit management organised by jurisdiction
See Hero365 run a plumbing day
From the after-hours leak call to the camera inspection, the estimate, and the paid invoice
Built for Plumbing, priced for a small shop
The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.
Plumbing software questions, answered
Is there a mobile app for Plumbing pros?+
Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.
Can Hero AI really answer my calls and book jobs?+
Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.
Does Hero365 handle Plumbing-specific compliance and paperwork?+
That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the Plumbing workflows and compliance the generic tools skip, so your records are ready the moment you need them.
How does Hero365 help me get paid faster?+
Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.
Do I have to move everything over at once?+
No. Import your customers and start with what hurts most — most Plumbing shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.
How is this different from ServiceTitan or Housecall Pro?+
Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.
One day · one job
See a Plumbing day run itself.
Watch Hero AI answer the emergency call, price the job, and collect — for a plumbing shop, start to finish.
Run your Plumbing business from your phone.
Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.
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