Hero365 original research
88.1% of contractors run no detectable field service software
We audited 954 US contractor websites. Nine in ten showed no trace of any field service platform, and four in five could not be booked online — the work is still being run on a phone, a notepad and a spreadsheet.
88.1%
no detectable FSM software
n = 953
78.9%
cannot be booked online
n = 954
73.2%
reachable only by phone
n = 953
Software waits. Staff acts.
Traditional field service management software is a filing cabinet with a calendar — nothing happens until someone types. Hero365 ships with an AI front desk, dispatcher, and bookkeeper that act on every call, booking, and unpaid invoice on their own.
One system, whole back office
Scheduling, CRM, estimates, invoicing, dispatch, payments, reviews — one app, one price, no per-user fees. No stitching five subscriptions together with Zapier.
Autonomy you ramp up, not a black box
Week one, Hero AI only suggests. As it earns trust, you unlock autonomous action category by category — and every action it takes is logged and reviewable.
What it takes off your plate
Calls go to voicemail while you work
The AI Concierge answers every call and text, quotes from your price book, and books the job onto the calendar.
Dispatch is a whiteboard and a group chat
Jobs are routed by drive time, skills, and parts on the truck — with customer confirmations sent automatically.
Invoices go out late and get paid later
Invoices send when the job closes, and Hero AI chases the overdue ones so you don’t have to make that call.
Nights disappear into paperwork
Estimates, job notes, and follow-ups write themselves from the work as it happens.
Everything included
One price. The whole back office.
From $19.99/mo, per business — never per user. No modules to unlock, no add-on quote calls.
Platform Core
- Smart Scheduling
- CRM & Contacts
- Invoicing & Payments
- Estimates & Proposals
- Job Management
- Business Analytics
Operations
- Route Optimization
- Inventory Management
- Equipment Tracking
- Maintenance Agreements
Financial Management
- Cash Dashboard
- Payment Processing
- Expense Tracking
- Bank Reconciliation
- Mileage Tracking
- Tax Compliance
AI & Automation
- AI Voice Agent
- AI Estimates
- Autopilot Outreach
- Act Now Intelligence
- AI Scheduler
- AI Call History
Comparing options? Good.
Honest side-by-sides with the tools you’re probably evaluating.
Questions contractors ask us
How is Hero365 different from field service management software like ServiceTitan or Jobber?
Those tools organize your work; you still do the work. Hero365 includes an AI staff that answers calls, books jobs, dispatches, invoices, and follows up on payments on its own — you approve decisions instead of doing data entry. It’s also priced per business, not per user.
Which trades does it support?
HVAC, plumbing, electrical, solar, roofing, landscaping, pool, pest, cleaning, general contracting, and more — 19 trades with trade-specific workflows and compliance (EPA-608 refrigerant logs, applicator licenses, water chemistry).
Do I have to migrate my data myself?
No. We handle migration from whatever you use today — spreadsheets, Jobber, Housecall Pro, ServiceTitan exports — as part of onboarding.
Can I try it without a credit card?
Yes. The live demo at hero365.ai/demo is ungated — a real product tour across four trades. The app itself has a 7-day free trial.
Free marketing audit
Not sure what you need? See where you stand first.
Run the free Business Scorecard: we score your reviews against the businesses around you, check your Google presence, and tell you whether your web presence can actually book a job. Sixty seconds, no signup — just your business name.
Get my free scorecardGet the app
Ready to stop doing everything
yourself?
Your whole back office, in your pocket. Start with the AI Concierge for $19.99/mo — add the rest of the team as you grow.
7-day free trial · no contract · no per-user fees