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For Appliance Repair pros

Stop leaving warranty money on the table.

Hero AI is your appliance-repair back office: booking after-hours no-cooling calls, capturing every model and serial, filing manufacturer warranty claims, flagging EPA-608 sealed-system work, dispatching, and invoicing.

7‑day free trial · cancel anytime

Appliance repair technician kneeling at the back of a pulled-out refrigerator with a multimeter, tablet propped on the floor; subject upper-left, kitchen softly out of focus
9:41
Today
Optimized

Tuesday — 4 stops

Sequenced by drive time + priority

Stops

8:00Emergency repair — booked 6:12 AM en route
10:30Quarterly maintenance visit
1:00Install + haul-away
3:30Commercial service call
Hero AIReplanned 7:05 AM around traffic · −22 min drive
Start the day
iOS & Android — built for the field
Built for 19 trades
7-day free trial · set up in minutes

What's costing Appliance Repair shops

$0 missed reimbursements

In-warranty repairs get eaten because no one files the claim

Right part, first trip

Model and serial numbers live on scraps of paper

100% audit-ready

Sealed-system fridge work risks EPA-608 violations

The compliance and the paperwork are different in Appliance Repair — the back office isn't. Hero AI runs all of it for you.

Portrait of a tech reading a washer's model/serial plate and tapping it into the Hero365 app on a phone; subject upper-left, laundry room behind

38%

more in-warranty claims actually filed

Meet your Appliance Repair back office

Every role a Appliance Repair shop needs — answering, quoting, dispatching, the paperwork, invoicing, and follow-up — delivered as Hero AI and tuned to how Appliance Repair work actually runs.

Homeowner on the phone by a warm fridge while a dispatcher headset icon glows; portrait, subject upper-left
9:41
EST-7045
Sent

Refrigerator repair — start kit + coils

Bev Okafor · Sent just now by text

Good

$210

Better

$340

Best

$520

Line items

Start relay + capacitor kit · installed + tested

Better
$250.00

Condenser coil clean + door-seal check

$90.00
Total$340.00
Hero AIDrafted from the model number + the call · priced to your book
Send approval link Get signature
Get work· Concierge + Sales

Win more Appliance Repair work

  • Concierge answers after-hours no-cooling and no-power calls and books them 24/7
  • Asks appliance, brand, and symptom up front so the tech arrives with the right part
  • Triages no-cooling and no-power calls by severity
  • Builds the estimate with diagnostic fee, OEM part, and labor as separate lines
See how Hero AI does it
Tech at the back of a refrigerator with a recovery machine and gauges; portrait, subject upper-left
9:41
Today
Optimized

Tuesday — 4 stops

Sequenced by drive time + priority

Stops

8:00Emergency repair — booked 6:12 AM en route
10:30Quarterly maintenance visit
1:00Install + haul-away
3:30Commercial service call
Hero AIReplanned 7:05 AM around traffic · −22 min drive
Start the day
Serve· Dispatch + Field

Run the day without the chaos

  • Dispatch routes the no-cooling emergency first and groups same-brand calls in one area
  • Field logs brand, model, and serial to the customer record for parts lookup
  • Flags sealed-system fridge work and prompts refrigerant recovery for EPA-608
  • Captures condition so a needs-replacement unit is teed up for a quote
See how Hero AI does it
Close-up of a tablet showing a paid invoice next to a dishwasher panel; portrait, subject upper-left
9:41
INV-7045
Paid

Refrigerator repair — start kit + coils

Bev Okafor

$340.00

Balance due $0.00

Payments

Diagnostic — card on file

At booking

$80.00

Visa ····9310 — Tap to Pay

Just now

$260.00
Hero AIReceipt sent · reconciled to the bank feed · books updated
Send Share link Collect Refund
Get paid· Finance

Get paid the day the job's done

  • Finance checks the parts + labor warranty window before the repair is quoted
  • Files manufacturer warranty claims from the appliance record so in-warranty work isn't eaten
  • Tracks claim status from open to approved to paid
  • Sends the customer invoice and chases what's overdue
See how Hero AI does it
Smiling homeowner with a freshly working washer, tech packing tools in the doorway; portrait, subject upper-left
9:41
Booking
Confirmed

Refrigerator not cooling — diagnostic + repair

Bev Okafor · (512) 555-0147

Today · 1:00 PM (same-day)

Ray C. assigned · 16 min drive

Hero AIBooked by Hero AI · Phone call · 0:43

Customer

Bev Okafor
Call Text

Job

Whirlpool side-by-side stopped cooling overnight. Captured brand + model so the van rolls with the common start components.

Reschedule
Reinvest· Care

Turn every job into the next one

  • Care requests a review once the repair is complete
  • Logs the new part's warranty window back to the appliance record
  • Sets a reminder for the next annual appliance check-up
See how Hero AI does it

Built for Appliance Repair

The Appliance Repair depth the others skip

Beyond the shared core, every Appliance Repair job gets these compliance and trade workflows out of the box.

9:41
Field
Sealed system · EPA-608

Kitchen fridge

Tina & Marcus Reyes · 14 Birchwood Ln

TypeRefrigerator
Brand / ModelWhirlpool · WRF555SDFZ
SerialK9 4421 0837
ConditionFair
InstalledMar 2019
Hero AISealed system — log refrigerant recovery for EPA-608 before opening the compressor.
Call Text

Appliance Records

Track every appliance by type, brand, model, and serial number

9:41
Money
Approved

Whirlpool warranty claim

Eleanor Pham · 88 Foxglove Ct

ManufacturerWhirlpool
Claim #WC-2026-4471
PartCompressor — sealed system
StatusApproved
Reimbursement$420.00
Hero AIIn-warranty repair you'd otherwise eat — claim filed one tap from the appliance record.
Call Text

Warranty Tracking & Claims

Parts and labor warranty end-dates stored per appliance

Sealed-System & EPA-608

  • Fridge / freezer / compressor work flagged as sealed system
  • Sealed-system flag prompts refrigerant recovery logging
  • Defaults on for refrigerators and freezers
  • Keeps compressor work audit-ready for EPA-608

Diagnose, Quote & Dispatch

  • Estimates with diagnostic fee, OEM part, and labor as separate lines
  • Smart dispatch routes the no-cooling / no-power emergency first
  • AI voice agent books after-hours no-cooling calls 24/7
  • Concierge asks appliance, brand, and symptom up front

From no-cooling call to filed warranty claim

Watch Hero AI book the call, capture the serial, quote the sealed-system repair, and file the manufacturer claim

Split screen: phone showing an appliance record with model/serial and a warranty-claim card beside a tech at an open fridge

Built for Appliance Repair, priced for a small shop

The trade-specific depth of the enterprise tools — without the enterprise bill or the per-seat math.

Hero365
Flat per-role pricing
Trade-specific Appliance Repair workflows + an AI team that does the work, not just tracks it
Quote-based — not published
No appliance records, no warranty-claim automation, expensive
$59–299/mo
No trade-specific features, no warranty tracking
RSA / ServicePower
Enterprise
Built for OEM networks, not the independent shop

Appliance Repair software questions, answered

Is there a mobile app for Appliance Repair pros?+

Yes. Hero365 runs on iOS and Android, built for the field — quote, schedule, invoice, capture photos, and update jobs by voice right from the truck. The whole back office is in your pocket.

Can Hero AI really answer my calls and book jobs?+

Yes. The AI Concierge answers every call 24/7, qualifies the caller, checks your live availability, and books the job straight onto the calendar. The after-hours and overflow calls that used to go to voicemail become booked work.

Does Hero365 handle Appliance Repair-specific compliance and paperwork?+

That's the point. On top of the shared core — scheduling, CRM, estimates, invoicing — Hero365 builds in the Appliance Repair workflows and compliance the generic tools skip, so your records are ready the moment you need them.

How does Hero365 help me get paid faster?+

Hero AI drafts the invoice the moment a job closes, sends a card or bank-transfer payment link, and chases anything overdue on a reminder schedule you approve — so cash stops sitting in unsent invoices.

Do I have to move everything over at once?+

No. Import your customers and start with what hurts most — most Appliance Repair shops switch on call answering and scheduling first, then add invoicing and follow-up. Setup takes a couple of minutes and the first 7 days are free.

How is this different from ServiceTitan or Housecall Pro?+

Hero365 isn't just software you operate — it's an AI team that does the work: answering calls, drafting estimates, dispatching, invoicing, and following up. You get the trade-specific depth of the enterprise tools without the enterprise price or the per-seat math.

One day · one job

See a Appliance Repair day run itself.

Watch Hero AI answer the emergency call, price the job, and collect — for a appliance repair shop, start to finish.

Watch the film

Run your Appliance Repair business from your phone.

Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.

Scan to download Hero365

Scan to install

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