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Serve· Dispatch

Stop running the board from the front seat of your truck.

An emergency comes in and the whole day has to be re-juggled by hand — who's closest, who's free, who's already running late. Hero AI assigns the right tech, reroutes around the chaos, and texts every customer so your phone stops ringing.

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9:41
Today
Optimized

Tuesday — 4 stops

Sequenced by drive time + priority

Stops

8:00Emergency repair — booked 6:12 AM en route
10:30Quarterly maintenance visit
1:00Install + haul-away
3:30Commercial service call
Hero AIReplanned 7:05 AM around traffic · −22 min drive
Start the day

What manual dispatch costs

45 min

a day spent re-juggling the schedule by hand

8 miles

of wasted backtracking per tech, per day

1 in 5

customers left wondering where the tech is

The board lives in your head, so the day falls apart the moment one job runs long. Hero AI holds the whole schedule and re-optimizes it in real time.

Your AI Dispatcher

It assigns, reroutes, and keeps everyone posted — without you.

The dispatcher you'd need a second office for. Hero AI knows where every tech is, what they're skilled at, and how the day is running — so it slots new work in, absorbs the emergencies, and tells customers what's happening before they have to ask.

  • Assigns the right tech by skill, location, and who has the gap
  • Fits in emergencies and reroutes to claw back drive time
  • Texts every customer an on-the-way and arrival window
  • Flags double-bookings and overruns before they bite
  • Surfaces the one decision that actually needs you — not the noise
9:41
Booking
Confirmed

AC not cooling — diagnostic + repair

Patricia Morales · (512) 555-0148

Today · 8:00 – 10:00 AM

Marcus T. assigned · 12 min drive

Hero AIBooked by Hero AI · Phone call · 0:42

Customer

Patricia Morales
Call Text

Job

Unit not cooling, 98° inside. Flagged urgent — same-day slot offered and accepted on the call.

Reschedule

What your AI Dispatcher actually does

This isn’t a drag-and-drop board. It’s a real optimization engine that runs the day and reacts when it changes.

01Smart assignment

Ranks every tech and shows you why

Drive timeSkill & trade matchCapacity-awarePast-customer edgeBlocks expired EPA-608Live location
02Whole-day route optimization

Solves the entire crew’s routes in seconds

Cuts total drive timeNever breaks a confirmed windowMargin / quick-win / fill-gapPreview before it commits
03Reacts in real time

When the day changes, it catches it

Tech-out → auto-redistributeEmergency slot-inNo-show & overdue alertsWeather & coverage gapsFleet health (Samsara/Geotab)
04Recurring and multi-site

Set the cadence once; jobs appear on their own

Auto-generated visitsMultiple properties & poolsCustomer self-reschedule

One day · one job

Watch it take this off your plate.

One working day, 5:58 AM to 6:30 PM — see Hero AI kill this exact problem while the rest of the office runs itself.

Watch the film

Hand the board to someone who never loses track.

Install Hero365 and let your AI Dispatcher run today's schedule. Two minutes to set up; the first 7 days are free.

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