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For Security & Alarm pros

Every system, contract, and license in one place

Installed-system records, recurring monitoring contracts with monthly billing, alarm-license tracking, and AI booking — built for alarm and security installers, not generic FSM.

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Today · 4 jobs

2 techs
8:00

Eastside Medical

No cooling — RTU · Mike R.

En route
10:30

Karen Whitfield

Maintenance tune-up · Dana P.

Booked
1:00

Daniel Reeves

Thermostat swap · Mike R.

Moved
3:30

Sofia Nguyen

Emergency — no heat · Unassigned

Urgent

Rerouted Mike — saved 22 min

Fit the emergency in without bumping Karen

What's costing Security & Alarm shops

Recurring revenue locked in

Monitoring contracts and recurring billing live in a separate spreadsheet

Faster service truck rolls

No record of what equipment is installed where for service calls

Zero lapsed licenses

Alarm-installer license renewals slip and risk fines

The compliance and the paperwork are different in Security & Alarm — the back office isn't. Hero AI runs all of it for you.

Built in for Security & Alarm

Beyond the shared core, every Security & Alarm job gets these out of the box.

  • Alarm / camera / NVR / access / smart-lock system records
  • Recurring monitoring contracts with monthly billing
  • Alarm-installer license tracking
  • Device-count and connectivity tracking per system
  • Monitoring-center and account-number records
  • Smart emergency dispatch (active alarm)
  • AI voice agent for after-hours booking

Built for Security & Alarm

Plus the Security & Alarm compliance the others skip

Track every alarm panel, camera, NVR, access controller, and smart lock — with monitoring contracts, recurring billing, and alarm-license tracking — alongside your scheduling, invoicing, and CRM.

Run your Security & Alarm business from your phone.

Install Hero365, pick your trade, and let Hero AI run the back office. Two minutes to set up; the first 7 days are free.

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