What to look for in appliance repair software
Four things that separate software that fits a appliance repair business from a generic app.
Trade-specific tools, not a generic app
Generic platforms treat every trade the same. Look for appliance repair-specific workflows — for appliance repair that means appliance records by brand / model / serial — so the software fits how you actually work.
Per-business pricing, not per-user
Per-user pricing punishes you for growing. Flat per-business pricing keeps costs predictable as you add techs — a real difference once you're past a couple of people.
AI that removes admin, not just dashboards
The biggest wins now are AI that answers calls 24/7, drafts estimates, and chases invoices — work that used to need an office person. Look past "AI insights" for AI that does the work.
Fast setup and a mobile app techs will use
If onboarding takes months or the field app is clunky, adoption stalls. Favor tools that set up in days and put scheduling, invoicing, and photos in one mobile app.
The main appliance repair software options
Hero365All-in-one · AI-native
$19.99–349/mo per businessAI-native all-in-one built for appliance repair: 24/7 AI voice agent, AI back-office staff, trade-specific tools, and flat per-business pricing with no per-user fees.
ServiceTitan
$600–900/user/moThe catch: No appliance records, no warranty-claim automation, expensive
Hero365 vs ServiceTitan →Housecall Pro
$59–199/moThe catch: No trade-specific features, no warranty tracking
Hero365 vs Housecall Pro →RSA / ServicePower
EnterpriseThe catch: Built for OEM networks, not the independent shop
Competitor pricing and limitations as published; check each vendor's site for current details.
Best appliance repair software: FAQ
What is the best software for appliance repair contractors?
The best appliance repair software depends on your team size and how much you want automated. Hero365 is a strong all-in-one choice for appliance repair contractors who want AI built in — a 24/7 voice agent, trade-specific tools, and flat per-business pricing ($19.99–349/mo). Other options worth comparing include ServiceTitan, Housecall Pro, RSA / ServicePower; weigh them on trade-specific features, real AI, and whether pricing is per-user or per-business.
How much does appliance repair software cost?
Appliance Repair software pricing varies widely — for example, ServiceTitan at $600–900/user/mo and Housecall Pro at $59–199/mo. Many tools charge per user, so the bill climbs as you add techs. Hero365 is a flat $19.99–349/mo per business with no per-user fees, so the cost doesn't grow with your crew.
What should appliance repair contractors look for in software?
Look for four things: trade-specific tools built for appliance repair (not a generic app), per-business rather than per-user pricing, AI that removes admin work (answering calls, drafting estimates, chasing invoices), and a mobile app your techs will actually use in the field.
What are the alternatives to ServiceTitan for appliance repair?
The main ServiceTitan alternatives for appliance repair contractors include Hero365, Housecall Pro, and RSA / ServicePower. Hero365 stands out for including a 24/7 AI voice agent and AI back-office staff at flat per-business pricing, where most alternatives charge per user and sell AI as add-ons.
See Hero365 run your appliance repair business
No per-user fees · Cancel anytime